Privacy Policy

Last updated: 13th July 2026

The Glossary Pty Ltd, trading as Blake Photographic ("we", "us", "our"), is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, hold and disclose personal information.

1. What information we collect

Depending on how you interact with us, we may collect:

  • Contact details such as your name, email address, phone number and business name

  • Event and booking details, including dates, venues and job requirements

  • Payment related information, though full card details are collected and processed directly by our third party payment providers and are not stored by us

  • Photographs and video footage taken at events or portrait sessions, which may include images of you or other individuals

  • Technical information collected through our website, such as browser type and general usage data via analytics tools

2. How we collect information

We collect personal information directly from you when you make an enquiry, book our services, communicate with us by email or phone, or attend a shoot we are engaged to photograph. We also collect limited technical information automatically through website analytics when you visit our site.

3. Why we collect and use your information

We use personal information to:

  • Respond to enquiries and provide quotes

  • Manage bookings, scheduling and client communication through our studio management platform, Studio Ninja

  • Deliver, edit and supply photography and videography services

  • Process payments through our third party payment providers

  • Send invoices and related business correspondence

  • Understand how our website is used, so we can improve it

  • Comply with legal and tax obligations

We do not use your personal information for unrelated marketing purposes without your consent.

4. Disclosure of personal information

We may disclose personal information to:

  • Subcontracted photographers and crew engaged to deliver a booking on our behalf

  • Studio Ninja, our client relationship management and booking platform

  • Payment processors such as Stripe, for the purpose of processing payments

  • Cloud storage and file sharing services used to deliver images to clients

  • Professional advisers such as our accountant, where required

  • Government or regulatory bodies where required by law

Some of these third party providers may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure the provider handles information in a manner consistent with the Australian Privacy Principles.

5. Photography and image use

Photographs and footage taken during a booking are supplied to the client who engaged us. Where we wish to use images from a shoot for our own portfolio, website or social media promotion, we will seek appropriate permission from the client or event organiser beforehand.

6. Cookies and website analytics

Our website uses analytics tools to understand visitor behaviour, such as pages viewed and general location. This information is de-identified or aggregated where possible and is used to improve our website and services. You can adjust your browser settings to limit or block cookies, though this may affect site functionality.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes using secure, password protected systems and limiting access to personal information to those who need it to perform their role.

8. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time and may need to verify your identity before providing access.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

11. Contact us

For any questions about this policy or your personal information, please contact:

Blake Photographic (The Glossary Pty Ltd) Email: stephen@blakephotographic.com.au